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Accessibility Statement - RC Willey Home Furnishings

RC Willey Home Furnishings is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Efforts to support accessibility

RC Willey Home Furnishings takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement.
  • Accessibility is part of our internal policies.
  • Accessibility is integrated into our procurement practices.
  • An accessibility officer or official has been appointed.
  • Continual accessibility training is provided for employees.
  • Clear accessibility targets and responsibilities exist within the organization.
  • Formal accessibility quality assurance methods exist within the organization.

Conformance status

Current accessibility standard of the site: WCAG 2.1 level AA

Current content conformance status:

Partially conformant: some parts of the content do not fully conform to the accessibility standard.

Known accessibility issues

Despite our best efforts, users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed below.

PDFs:

  • Many PDFs across our site are not compliant with visual reading tools.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • Chrome
  • Mozilla Firefox
  • Internet Explorer
  • Microsoft Edge

Technologies

Accessibility of this site relies on the following technologies to work:

  • HTML
  • WAI-ARIA
  • CSS
  • Javascript

Assessment methods

RC Willey Home Furnishings assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organization.
  • External evaluation: the site was evaluated by an external entity not involved in the design and development process.

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

  • Phone: 801-461-3900
  • Email: general@rcwilley.com
  • Postal Address: 2301 S 300 W Salt Lake City, UT 84115

We aim to respond to feedback with 5 business days.

Formal complaints

You are entitled to lodge a complaint to RC Willey if you are dissatisfied with our response. To do so, please email customerservice@rcwilley.com

Formal approval of this accessibility statement

This accessibility statement is approved by:

  • RC Willey Home Furnishings

  • Dave Cashdollar, Director of eCommerce

This statement was created on 10/25/2021.

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